Terms and Conditions for Voge Boutique
These terms govern your use of Voge Boutique, operated by VOGE LLC, a company registered in the US. Our business address is 1846 N Loop 1604 W, Suite 105, San Antonio, TX 78248. We have been serving customers since 2013, and we value straightforward, honest dealings. Please read these terms carefully before placing an order. If you have any questions, contact us at info@vogeboutique.com or call +1 210-254-9297.
Overview of Our Policies
This page summarizes the key terms for shopping with us. We ship only within the United States, using USPS. Orders are processed within 2 business days after payment is confirmed. Delivery typically takes 3-5 business days after shipment. Shipping costs $8 per order, but we offer free shipping on orders over $35. All prices are in USD.
We accept credit and debit cards. Our return policy allows you to return items within 30 days of delivery. There is no restocking fee. Refunds are issued to your original payment method within 7 business days after we receive the return. For exchanges, we offer one exchange per order for a different size or color, subject to availability.
About Voge Boutique
Voge Boutique began as a single storefront on the north side of San Antonio in 2013. We serve women who dress for real weeks rather than photo shoots: work, school runs, dinners out, Texas heat most of the year. Our range stays deliberately narrow so we can vouch for every piece, with an emphasis on natural fabrics, sizes that run true, and prices that make sense for clothes worn weekly rather than once. We would rather carry forty pieces we know well than four hundred we do not.
Our buying is still done by the same small team, and anything we would not recommend in person does not go on the site. We are registered as VOGE LLC in the US, and our legal address is 1846 N Loop 1604 W, Suite 105, San Antonio, TX 78248. For any legal or business inquiries, you can reach us at the same address or via email at info@vogeboutique.com.
Contact Information
If you need assistance, our customer support team is available Monday to Friday, 09:00-18:00 (America/Chicago), excluding US federal holidays. We typically respond within 24 hours. You can email us at info@vogeboutique.com or call +1 210-254-9297. Our physical address is 1846 N Loop 1604 W, Suite 105, San Antonio, TX 78248, US.
Key Policies at a Glance
Returns are accepted within 30 days of delivery. There is a 0 percent restocking fee. To start a return, email info@vogeboutique.com with your order number and reason. We will reply within 24 hours with a return authorization and address. Do not ship items back without authorization. Refunds are processed within 7 business days of receiving the return.
Shipping is via USPS to addresses within the US. Processing takes 2 business days, and delivery typically takes 3-5 business days. Shipping costs $8, but orders over $35 ship free. We do not ship internationally. Payment is in USD, and we accept credit and debit cards.
Detailed Shipping and Return Terms
We ship exclusively to the United States via USPS. After you place an order, we take up to 2 business days to process it. Once shipped, delivery typically takes 3-5 business days. The shipping cost is a flat $8 per order, but if your order total is $35 or more, shipping is free. All prices are in USD. We do not ship to P.O. boxes? Actually, USPS does deliver to P.O. boxes, but we recommend a physical address for faster delivery.
For returns, you have 30 days from delivery to request a return. Email info@vogeboutique.com with your order number and the reason. We reply within 24 hours with a return authorization number and the return address in San Antonio, TX. Please do not ship items back before receiving that authorization. Unauthorized returns cannot be matched to your order. There is no restocking fee, but you are responsible for return shipping costs unless the return is due to our error or the item is defective. We will provide a prepaid label in such cases.
Refunds are issued to the original payment method within 7 business days of our receiving the return. Your bank may take another 3-5 business days to post the credit. If you prefer an exchange, we offer one exchange per order for the same item in a different size or color, within 30 days of delivery, subject to availability. Email us the order number and the size you need; we send a prepaid return label and cover the outbound shipping on the replacement. If the size you want is out of stock, we issue a refund instead. Exchanges are not available on final sale items.
Certain items cannot be returned: final sale and clearance items, opened intimate apparel and swimwear, pierced jewelry, and gift cards. Please note that we are not responsible for duties or taxes because we only ship within the US, and no international duties apply. For any questions about returns, contact us at info@vogeboutique.com.
Frequently Asked Questions
Question: How long do I have to return an item? Answer: You have 30 days from delivery to request a return. There is no restocking fee. Email us at info@vogeboutique.com to start the process.
Question: Do you ship internationally? Answer: No, we only ship within the United States via USPS. Delivery typically takes 3-5 business days after processing, which takes 2 business days. Shipping costs $8, but orders over $35 ship free.
Question: How do I contact customer support? Answer: Email info@vogeboutique.com or call +1 210-254-9297. Our hours are Monday to Friday, 09:00-18:00 (America/Chicago), excluding US federal holidays. We typically respond within 24 hours.
Ready to Shop?
We invite you to browse our collection. If you have any questions about sizing or fit, email us at info@vogeboutique.com. We are here to help. Place your order today, and we will ship it within 2 business days via USPS. Enjoy free shipping on orders over $35.