Returns and Refunds at Voge Boutique
We accept returns within 30 days of delivery. Email info@vogeboutique.com with your order number and reason. We reply within 24 hours with a return authorization and address in San Antonio, TX. Do not ship before receiving that authorization. Unauthorized returns cannot be matched to your order.
Simple Steps for a Return
Start by emailing us within 30 days of delivery. Include your order number and the reason for return. We respond within 24 hours with a return authorization number and the return address. Please wait for that authorization before shipping. This helps us match your return to your order accurately.
About Voge Boutique
Voge Boutique started in 2013 as a single storefront in San Antonio. We serve women who dress for real weeks, not photo shoots. Our range stays narrow so we can vouch for every piece. We prefer forty well-known items over four hundred we do not know.
Contact Us
Reach us at info@vogeboutique.com or call +1 210-254-9297. Our hours are Monday to Friday, 09:00-18:00 Central Time, excluding US federal holidays. We typically respond within 24 hours.
Our business address is 1846 N Loop 1604 W, Suite 105, San Antonio, TX 78248, US. Voge Boutique is the trading name of VOGE LLC, registered in the US.
Return Policy at a Glance
You have 30 days from delivery to request a return. There is no restocking fee. We refund to your original payment method within 7 business days of receiving the return. Your bank may take another 3-5 business days to show the credit.
Detailed Return Instructions
To start a return, email info@vogeboutique.com with your order number and reason within 30 days of delivery. We reply within 24 hours with a return authorization number and the return address in San Antonio, TX. Do not ship items back before you receive that authorization, as unauthorized returns cannot be matched to your order.
Refund Timing and Method
Once we receive your return, we process the refund within 7 business days. The refund goes to your original payment method. Your bank may take another 3-5 business days to post the credit. So the total time from our receipt to your account can be up to 12 business days.
Exchange Policy
We exchange the same item in a different size or color once per order, within 30 days of delivery, subject to availability. Email us the order number and the size you need. We send a prepaid return label and cover the outbound shipping on the replacement.
Frequently Asked Questions
What is the return window? You have 30 days from delivery to request a return. We must receive your email within that period.
Do you charge a restocking fee? No, we charge 0 percent restocking fee.
How long does a refund take? We issue refunds within 7 business days of receiving your return. Your bank may take another 3-5 business days to post the credit.
Can I exchange an item? Yes, within 30 days of delivery, subject to availability. We cover outbound shipping on the replacement.
Start Your Return Today
Email info@vogeboutique.com with your order number and reason. We reply within 24 hours. Our team is available Monday to Friday, 09:00-18:00 Central Time. We are here to help.